For those who need total control and guaranteed support and management of their dedicated environments, we present Managed Support. Let us handle the daily management, updates, and troubleshooting of your servers to capture the performance and reliability of THG Hosting without the upkeep. Choose from two Managed Support options Basic and Supreme for services ranging from performance troubleshooting to server hardening and cron assistance.
From the time you confirm your order, our expert support team will be available to configure, deploy, and troubleshoot your hosting solution. Guaranteed to respond in 15 minutes or less. From one to one million servers, we are ready and waiting to build you a customized solution, deploy with your workload in mind and keep a watchful eye on your infrastructure.
Our Supreme Support package includes a 15-minute SLA.
Expert technical support available around the clock.
Not sure what’s wrong? Let us handle the investigating!
Create a hosting powerhouse with software installations by us.
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Managed Support is billed per server for each server on an account. For more details, please contact your Account Manager.
Simply log into your THG Hosting account and click the server you would like to add Server Monitoring to. Click the Server Monitoring tab and follow the prompted steps to choose your preferred package. Or, simply contact us with the form below to get started.